Product information
    Every effort has been made to ensure the accuracy of the information presented on Tulip Toys and Gifts Ltd's web site. WE or OUR suppliers shall not be held liable for the consequences, accidents, or special damages arising from electronic transmissions.   
 
Tulip Toys and Gifts make every effort to correctly describe and display the actual product for sale and shall contact the buyer should any discrepancies come to our notice. Any mistakes should be deemed as being an honest mistake. Should this situation occur WE shall take measures to correct the mistake by either replacing the product or refunding the cost of the product at OUR discretion.
 
WE always check the functionality and the quality of products sold prior to placing orders with suppliers and periodically physically batch test to ensure continuing quality. HOWEVER, WE do not open individually packaged goods before dispatch and should any goods be found to be faulty upon receipt the BUYER must contact us by email within 2 days of receipt with full details of the damage. Should WE request the return of the damaged product YOU shall be liable for the return postage and any other costs which WE shall refund fully should the product have been deemed to have been damaged before being posted to YOU by US.

 
All of out PRODUCTS conform to all relevant CE and ASTM requirements in force at the time of sale. WE only buy from reputable manufacturers who have worldwide product liability insurance in place at the time of our purchase. In addition WE also have similar product liability insurance in place.
 
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