Are all of your products in stock?

We aim to achieve a 99% accuracy so that products shown on our site are available. However sometimes accidents do happen so please forgive us. If you have previously seen a product which you would like, please email us and we will let you know the restocking position.

I can't find the answer to my question. What do I do?

Click on "Contact Us" and let us know what your question is.  We'll get back to you with an answer as soon as possible.  Activity Chest is closed on Sundays, UK Public and Bank Holidays.

Is it possible to buy a gift for someone?

Most certainly. You can send someone a gift by entering their name and address as the Delivery Address and your own as the Billing Address. The bill is sent to you and the gift to them, anywhere in the world. If you would like to send them a message then let us know and we will insert it. All for no extra charge.

Where do you ship to?

We are able to ship to any destination in the world by arrangement.  For Russia and the CIS we have to use a courier service to ensure delivery.

Are all of your products Certified and carry Product Liability Insurance?

All of our products are appropriately Certified and labelled.  We also make sure that we only buy from reputable manufacturers, distributors and wholesalers who have the Certification available for our inspection as required.
We also only buy from sources who have current worldwide Product Liability Insurance.  In addition we have our own £2m policy in place.

Delivery Terms

Products are delivered to the address specified by YOU on the purchase order and only to geographic zones that we service.

All contracts to purchase from Tulip Toys and Gifts Ltd are subject to the Laws of England for U.K. delivery and any contracts and deliveries outside of the U.K. shall be executed strictly on a Carriage Paid To (CPT) basis: (seller clears the goods for export and delivers them to the carrier or another person stipulated by the seller at a named place of shipment). YOU have paid us for the transportation costs associated with delivering goods to the named place of destination but YOU ARE responsible for procuring insurance. Basis as in Incoterms 2010.